At SOMATO INDIA PVT LTD, we are committed to protecting the privacy and security of our customers’ personal data. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, purchase our products, or interact with us.

Scope:

This Privacy Policy applies to all personal data collected by SOMATO INDIA PVT LTD, including data collected through our website, social media, customer service, and other channels.

Personal Data We Collect:

We collect the following types of personal data:

1. Contact Information: Name, email address, phone number, and mailing address.
2. Order Information: Order history, product preferences, and payment information.
3. Device Information: IP address, browser type, operating system, and device type.
4. Usage Data: Website usage patterns, including pages visited, time spent on the website, and search queries.
5. Location Data: Geolocation data, including city, state, and country.

How We Collect Personal Data:

We collect personal data through the following methods:

1. Direct Input: You provide personal data directly to us when you create an account, place an order, or contact customer service.
2. Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect device information and usage data.
3. Social Media: We collect personal data when you interact with us on social media platforms.
4. Third-Party Sources: We may collect personal data from third-party sources, such as credit reporting agencies or data brokers.

How We Use Personal Data:

We use personal data for the following purposes:

1. Order Fulfillment: To process and fulfill orders, including shipping and payment processing.
2. Customer Service: To respond to customer inquiries and provide support.
3. Marketing: To send promotional emails, offers, and newsletters.
4. Product Improvement: To improve our products and services, including testing and research.
5. Security: To protect our website, products, and services from unauthorized access and malicious activity.

Data Sharing:

We share personal data with the following parties:

1. Service Providers: We share personal data with service providers, such as shipping carriers, payment processors, and customer service providers.
2. Business Partners: We share personal data with business partners, such as suppliers, manufacturers, and distributors.
3. Law Enforcement: We share personal data with law enforcement agencies, as required by law.

Data Protection:

We take reasonable measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. These measures include:

1. Encryption: We use encryption to protect personal data in transit and at rest.
2. Access Controls: We use access controls, such as passwords and authentication, to restrict access to personal data.
3. Data Backup: We regularly back up personal data to prevent data loss.

Data Retention:

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights:

You have the following rights regarding your personal data:

1. Access: You have the right to access your personal data.
2. Correction: You have the right to correct your personal data.
3. Deletion: You have the right to request deletion of your personal data.
4. Opt-Out: You have the right to opt-out of marketing communications.

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us at:

SOMATO INDIA PVT LTD
Unit 405, SSPDL Alpha City, Navalur, OMR, Chennai – 600 130

Contact Number: +91 99622 26915

Email ID: info@somato.in

Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.

Governing Law:

This Privacy Policy is governed by and construed in accordance with the laws of India.

Acknowledgement:

By using our website, purchasing our products, or interacting with us, you acknowledge that you have read, understood, and agree to this Privacy Policy.